A dedicated and reliable professional, with diverse career experiences that have developed an unquestionable work ethic and sense of discipline. Offers experience in personal protection, coordinating security operations, and allocating staff and resources. Applies practical and sound judgement in security situations. Motivated, hardworking and honest, with a resourceful problem solving ability. Wins the respect of management, colleagues and clients alike. Task oriented and self-motivated, with a reputation and appreciation for hard work.

Areas of Expertise

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  Best Practice Security Processes
  
• Control Room Operations
  
• Leadership/Team Building
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  Personal Protection
  
• Incident Investigation & Reports
  
• Customer Service Excellence
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  Defensive Tactics
  
• Asset Protection
  
• Cross-Cultural Communication
•  Emergency Management
  
• Intrinsic Confidentiality
  
• Interpersonal Expertise
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  Risk Management
  
• WHS Compliance
  
• Conflict Resolution/Negotiation
• 
  Complex Security Technology
  
• Calm Under Pressure
  
• Problem Solving/Decision Making

Experience & Skill Set

• Personal Security & Protection—Provide close personal protection and individual escorts for clients in high, medium and low risk environments. Undertake travel-related risk planning and allow clients to conduct business safely with minimum intrusion or inconvenience. Remain discreet and diplomatic in presence and response. Provide safe escort for families in international and domestic arenas. Ensure the security and safety of clients at various events and venues.
• 
  Asset Protection—Reduce threats and risks through the implementation of risk assessments, practical physical security plans and recommendations to ensure the safety and security of assets and individuals.
  
  High Security Support—Resolve high-risk conflict, difficult issues and challenging scenarios with sensitivity, tact and diplomacy. Perform routine physical security checks of perimeters, internal buildings and other highly secure building premises. Control access to restricted areas. Maintain meticulous attention to detail and alertness to potential and actual security breaches.
• 
  Emergency Response—Demonstrate an excellent working knowledge and practice of emergency response and evacuation procedures. Remain calm and in control of emotional responses, in turn reflecting this on to other people in times of emergency and distress.
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  Sound Judgement—Work under circumstances that required extended periods of alertness, acute powers of observation, and an excellent understanding of people and their individual behaviours. Adhere to strict rules, regulations and procedures, regardless of requests to, at times, ‘bend the rules’. Employ initiative and conflict resolution in a variety of circumstances.
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  Respected People Skills—Foster positive and constructive working relationships with all levels of management, colleagues and clients. Employ a strong team morale and work ethic. Liaise and communicate effectively with outside authority figures, including law enforcement and emergency response agencies.
  
  Negotiation & Problem Solving—Resolve complex situations in a professional manner. Assess and diffuse potentially dangerous situations.
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  Customer Service—Deliver exceptional and consistent customer service to people from a diverse range of nationalities, cultures and social backgrounds. Confident interpersonal and communication abilities, able to win respect from people at all levels.
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  Compliance & Regulations—Diligently adhere to all applicable rules, policies, procedures and regulations, including Workplace Health and Safety standards. Adhere to the strictest levels of security policies and protocols.
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  Reporting Processes—Investigate, compile and file incident reports. Maintain accurate shift logs of all events and jobs performed using database systems.
• Integrity, Diplomacy & Discretion—Employ the highest degree of confidentiality, perception and discretion within all professional scenarios.